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    • Allie Blu Prom 2021
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    • Colette Prom 2021
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    • Rachel Allan 2021
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    • Scala 2021
    • Sherri Hill 2021
    • Studio 17 Prom 2021
    • Tiffany Designs 2021
    • Tiffany Designs Plus 2021

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Shipping Policy

 

If the item you order is currently in stock and is ordered on a business day, it will be shipped within 24 to 48 hours of your purchase. In the event that the color or size that you ordered is out of stock and we are not able to deliver by your designated wear date, you will be notified by a Starlet Staff member.

 

The day that you receive your order will depend on the shipping method that you choose during checkout as well as the item destination. Standard shipping is five (5) to seven (7) business days. We ship items as soon as possible, however, sometimes Overnight or 2nd Day shipping does not guarantee that the item will arrive at that time. We advise that if you need the item immediately call us during business hours from 10:00 a.m. to 5:00 p.m. Pacific Standard Time at 707-546-4900 to check on availability prior to ordering.  We ship items as soon as possible using your selected shipping method. 

 

Please keep in mind that because this is a special occasion store, you should order your item as soon as you can prior to your event so that you have time for alterations and time for us to get the item from the designer.  Many designers take thirty (30) to sixty (60) days to deliver an item.

 

Payment Options

Our checkout center requires your credit card information at the time of purchase. At the time of your sale, our credit card processor will Authorize your credit card account. This verifies that the required funds are available to make your purchase. Once PromStarlet.com is confident that the funds are available and the item will be available in time for your event, PromStarlet.com will charge your credit card for the total amount.

 

Returns/Exchanges

 

Due to the nature of the items sold, PromStarlet.com WILL NOT ACCEPT RETURNS on any items.

 

*We can exchange items for a different color or size in the same style, but we CANNOT guarantee that the item will be available, if NOT you will be required to keep the original item. IN ADDITION, AN EXCHANGE FEE OF $100.00 WILL APPLY!  All exchanges must be accompanied by an Exchange Authorization Number that you can request from the Starlet Staff via our customer contact form.  Please make sure the number is clearly visible on the outside of the box in which you are returning the item.  Please be advised that during Prom Season exchanges may take two (2) weeks or longer.  PromStarlet.com does not exchange items after the wear date given by the customer during checkout.  If you have questions about your correct size, please consult our size charts or call us during business hours from 10:00 a.m. to 6:00 p.m. Pacific Standard Time at (707) 546-4900 prior to ordering. 

 

*If an item arrives damaged it may ONLY be exchanged for the same style, color and size. Remember all exchanges must be accompanied by an Exchange Authorization Number that you can request from the Starlet Staff via our customer contact form.  Please make sure the number is clearly visible on the outside of the box in which you are returning the item.

 

You MAY NOT cancel any order once it has been sent to www.PromStarlet.com.
We encourage all customers to refrain from ordering the item until you are positive that you want the item. 

 

Dress Availability

 

Dress availability can change daily as Prom Season hits its peak. Make your selection as early as possible. We have a very large inventory of prom dresses that is constantly replenished throughout the year. If we are temporarily sold out of your dress choice, a specific size or color after you have ordered, we will notify you immediately.

 

Security

 

Your online credit card information is secured with industry standard encryption.

 

Wear Date/Event Date

 

In the PromStarlet.com checkout center there is a place for you to enter your wear date. You should indicate the LAST DAY that you are willing to receive your order. If PromStarlet.com is unable to deliver by this date, you will be notified by e-mail that the order was canceled. If you pay for Standard Shipping, please note that delivery will take five (5) to seven (7) business days within the Continental U.S. We suggest that you request expedited shipping if you need your dress at a sooner date.

 

 

 

 

 





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About the Shop

Starlet is located in the Montgomery Village Shopping Center. During Prom Season, the Store transforms into a Prom Super Store! The Energy is Fantastic, the Dresses are Stylish and the Girls are Beautiful! Starlet has the Largest Selection of Prom Dresses in the Bay Area and Sonoma County, carrying over 15 Different Dress Designers, with over 1000 Dresses In-Stock!

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Hours

Due to COVID-19 restrictions, Starlet Prom is open by appointment during the following hours:

Monday and Wednesday 10 am - 5 pm

Tuesday and Thursday 11 am - 4 pm

Friday 10 am - 2 pm
We are closed New Year's Day

Saturday and Sunday 12 pm - 5 pm

After Hours Appointments Available by Request

707-546-4900
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Visit Us
730 Village Court
Montgomery Village Shopping Center
Santa Rosa, CA 95405
starletinc@sbcglobal.net



  • Collections
  • Contact & Visit Starlet
  • About Starlet
  • Become a Starlet
  • Customer Service
+Price Filter:

+Search Only In-Stock
Narrow by Size
Search Only In-Store


+Narrow by Feature
Occasion
Type
Feature
Back Style
Color Scheme
Embellishment
Fabric
Hemline/Train
Neckline
Silhouette
Sleeve
Straps


+Narrow by Color


Shop by Category

Shop by Category

  • 2021 Prom Dresses
  • 2021 Prom Plus Size Dresses
  • Pageant Gowns
  • Homecoming
  • Cocktail Dresses
  • Quinceanera Gowns
  • Wedding Gowns
  • Starlet's Sexy Shoes
  • Starlet's Accessories
  • Starlet's Sexy T-Shirt

Shop by Designer

  • Allie Blu Prom 2021
  • Alyce Paris Prom 2021
  • Andrea and Leo Couture 2021
  • Atria Prom 2021
  • Ava Presley Prom 2021
  • Cinderella Divine 2021
  • Colette Prom 2021
  • Colors Prom 2021
  • Ellie Wilde 2021
  • Envious Couture 2021
  • Envious Couture Plus 2021
  • Gigi 2021
  • Jovani JVN Prom 2021
  • Jovani Prom 2021
  • La Femme 2021
  • Madison James 2021
  • Panoply 2021
  • Portia and Scarlett 2021
  • Primavera Couture 2021
  • Rachel Allan 2021
  • Rachel Allan Plus 2021
  • Scala 2021
  • Sherri Hill 2021
  • Studio 17 Prom 2021
  • Tiffany Designs 2021
  • Tiffany Designs Plus 2021